The Interpersonal Communication Process





Interpersonal Communication Mediums






Nonverbal Communication



Barriers to Effective Communication

•Lack of honesty
•Credibility gap
•Language
•Emotions
•Listening habits
•Lack of feedback
•Perception
•Information medium

Overcoming Barriers to Effective Communication

•Thinking first
•Use feedback
•Taylor language to receiver
•Listen actively
•Constrain emotions
•Watch non-verbal clues


The Grapevine Communication Channel

•An informal organizational communication network that is active in almost every organization.

- Provides a channel for issues not suitable for formal communication channels.

- The impact of information passed along the grapevine can be counted by open and honest communication with employees.














Последнее изменение: вторник, 14 августа 2018, 08:21